Terms of Service

By accessing and using the services of Houston Delivery Services ("the Company", "we", "our"), you agree to be bound by these Terms and Conditions of Service ("Terms"). If you do not agree with any part of these terms, you should not use our services.

Houston Delivery Services provides food and product delivery services for restaurants and commercial establishments. Our services include:

• Pickup and delivery of restaurant orders
• Digital platform for delivery management
• Secure payment processing
• Real-time delivery tracking
• Customer support during operating hours

To use our services, you must:

• Be 18 years or older
• Have legal authority to represent your commercial establishment
• Provide accurate and complete information during registration
• Keep your contact and billing information updated
• Comply with all applicable local laws and regulations

Our delivery fees are calculated based on order value:

• $1 – $300: $30.00
• $301 – $500: $40.00
• $501 – $700: $55.00
• $701 – $999: $65.00
• $1,000 or more: $100.00

Extra mileage is charged at $1.50 per mile beyond the first 10 miles.

Payments are processed securely through Stripe. All fees must be paid at the time of delivery confirmation. We do not offer credit terms.

As a customer of our services, you are responsible for:

• Providing accurate pickup and delivery information
• Ensuring orders are ready at the agreed time
• Complying with all food safety regulations
• Immediately notifying of any changes or cancellations
• Treating our drivers with respect and professionalism

Houston Delivery Services acts as a delivery intermediary. Our responsibility is limited to:

• Providing professional and timely transportation services
• Maintaining quality standards in our delivery processes
• Meeting estimated delivery times when reasonably possible

We are not responsible for the quality, safety, or condition of food or products delivered, as these factors are under the control of the restaurant or commercial establishment.

Cancellations must be made before the driver begins order pickup. Once delivery is in progress, cancellations are not permitted. Refunds are processed on a case-by-case basis and may be subject to processing fees.

We are committed to protecting your privacy. Please see our Privacy Policy for detailed information about how we collect, use, and protect your personal data.

We reserve the right to modify these terms at any time. Modifications will take effect immediately upon posting on our website. It is your responsibility to review these terms periodically.

Either party may terminate this service relationship at any time with prior notice. We reserve the right to suspend or terminate services for breach of these terms.

These terms are governed by the laws of the State of Texas, United States. Any disputes will be resolved in the competent courts of Harris County, Texas.

Houston Delivery Services

Email: info@houstondeliveryservices.com